Omnipod® 5 FAQs:
Pairing Dexcom G7 with the Omnipod 5 System

How do I pair my Dexcom G7 Sensor with my Omnipod 5 System?​

Learn how to pair your Dexcom G7 Sensor to your Omnipod 5 System. You must start and stop your Sensor on the Dexcom display device. You can pair Sensor in two ways; with a QR code scan or through manual entry.

 

Step 1: Select Dexcom G7 as your Sensor

Omnipod 5 Dexcom G7 Sensor Select Confirm menu of options Omnipod 5 Dexcom G7 Sensor Select Confirm menu of options
  • From first time setup, select Dexcom G7.
      

OR

Omnipod 5 Omnipod 5
  • From Home screen, tap Menu button. Tap Manage Sensor.

Step 2: Enter your Sensor pairing code and serial number

Omnipod 5 Dexcom G7 Manage Sensor Current Sensor "Add New" option Omnipod 5 Dexcom G7 Manage Sensor Current Sensor "Add New" option
  • Tap ADD NEW.
Omnipod 5 Dexcom G7 Manage Sensor Add a New Sensor "Take Photo" option button Omnipod 5 Dexcom G7 Manage Sensor Add a New Sensor "Take Photo" option button
  • To use the Take Photo option to connect, tap TAKE PHOTO.
  • To enter the numbers, tap ENTER CODE MANUALLY.

Note: You will need to connect each new Dexcom G7 Sensor to both the Omnipod 5 App and Dexcom G7 display device for your Pod and Sensor to stay connected.

To use the Take Photo option:

Omnipod 5 Dexcom G7 successful scan with phone's camera scan instructions Omnipod 5 Dexcom G7 successful scan with phone's camera scan instructions

Line up the QR code in the green frame, holding both the Controller and applicator steady for several seconds. The photo is taken automatically. It will not be stored.

Tips for a successful scan

  • Clean the camera lens
  • Center the QR Code within the green box on the Controller’s camera screen
  • Tap the area within the green box on your Controller’s screen to get it to focus
  • If the QR code won’t scan, try moving the Controller or the applicator closer or further away until the camera focuses properly
  • It may take up to 10 seconds until the scan is captured and the screen changes

To enter the codes manually:

You can find the 4-digit pairing code and 12-digit serial number on the Sensor applicator or Dexcom G7 display device.

Note: The 12-digit serial number is found after the 21 in parentheses (21) on the second row of the numbers.

Omnipod 5 Dexcom applicator labeled with "serial number" and "pairing code" Omnipod 5 Dexcom applicator labeled with "serial number" and "pairing code"
Omnipod 5 Dexcom G7 Manage Sensor 4-Digit Pairing instruction Omnipod 5 Dexcom G7 Manage Sensor 4-Digit Pairing instruction
  • Enter your Sensor’s 4-digit pairing code.
  • Tap SAVE.
Omnipod 5 Dexcom G7 Manage Sensor Serial Number instruction Omnipod 5 Dexcom G7 Manage Sensor Serial Number instruction
  • Enter your Sensor’s 12-digit serial number.
  • Tap SAVE.

Pod & Sensor Placement Examples

Omnipod 5 Omnipod 5
Omnipod 5 Omnipod 5

Consider these Pod placements to find the locations that work best for your body for optimal line of sight to your Sensor*:

  • On the same arm as Sensor
  • Same side, abdomen
  • Same side, lower back (adult only)
  • Same side, thigh
  • Same side, upper buttocks
  • Opposite side, back of the arm
*Illustration for example only. Please refer to Sensor user guide for approved Sensor placement and separation distances.

If you need additional support, call Omnipod Product Support at 1-800-591-3455.

Omnipod-5 POD PDM no adhesive Dexcom G7 Left Omnipod-5 POD PDM no adhesive Dexcom G7 Left
Pod and Dexcom shown without the necessary adhesive. Dexcom G7 requires a separate prescription and is sold separately.

Pair your Dexcom G7 sensor with a QR code scan or through manual entry

Scanning the QR Code

Omnipod 5 Dexcom applicator scan the QR code instruction Omnipod 5 Dexcom applicator scan the QR code instruction

You must scan the QR code on the Dexcom applicator. Scanning the QR code on the box will not work.

Tips for a successful scan

  • Clean the camera lens
  • Center the QR Code within the green box on the Controller’s camera screen
  • Tap the area within the green box on your Controller’s screen to get it to focus
  • If the QR code won’t scan, try moving the Controller or the applicator closer or further away until the camera focuses properly
  • It may take up to 10 seconds until the scan is captured and the screen changes
Omnipod 5 Dexcom G7 successful scan with phone's camera scan instructions Omnipod 5 Dexcom G7 successful scan with phone's camera scan instructions

If scanning the sensor QR code by using your Controller's camera does not work, use manual pairing.

Manual Pairing

Find Sensor Information

You can find the 4-digit pairing code and 12-digit serial number on the Dexcom G7 App or sensor applicator​

Dexcom G7 App

Omnipod 5 Dexcom G7 App Connections instruction Omnipod 5 Dexcom G7 App Connections instruction

• On the Home Screen, tap Connections

Omnipod 5 Dexcom G7 tap Sensor option instructions Omnipod 5 Dexcom G7 tap Sensor option instructions

• Tap Sensor

Omnipod 5 Dexcom G7 app sensor number and serial number location Omnipod 5 Dexcom G7 app sensor number and serial number location

• Sensor number (pairing code) and SN (serial number) display at bottom of the screen

OR

Sensor Applicator

Omnipod 5 Dexcom G7 Sensor Applicator instructions Omnipod 5 Dexcom G7 Sensor Applicator instructions

Note: 
The 12-digit serial number is found after the 21 in parentheses (21) on the second row of numbers

 

 

Enter Sensor Information

To enter your Sensor information, tap ENTER CODE MANUALLY in the Omnipod 5 Controller​

Omnipod 5 Dexcom G7 Manage Sensor 4-Digit Pairing instruction Omnipod 5 Dexcom G7 Manage Sensor 4-Digit Pairing instruction
  • Enter your sensor's 4-digit pairing code
  • Tap SAVE
Omnipod 5 Dexcom G7 Manage Sensor Serial Number instruction Omnipod 5 Dexcom G7 Manage Sensor Serial Number instruction
  • Enter your sensor's 12-digit serial number
  • Tap SAVE

NOTE:​

Take care to enter the pairing code and serial number carefully.​

Codes shown here are for example only and should not be used for your individual care.​