Omnipod® 5 FAQs:
Glucose Monitoring

At Insulet our mission is to improve the lives of people living with diabetes.  As you may be aware, Omnipod 5 is now available to connect to the Dexcom G7 Sensor, in addition to the Dexcom G6 and Abbott’s FreeStyle Libre 2 Plus Sensor. We recently wrote to all Omnipod 5 users across the UK to share this great news. Insulet recognises that, at the current time, the combination of Omnipod® 5 with Dexcom G7 is not accepted as meeting the commercial threshold policy in England and that therefore there is a barrier to it being funded. We are committed to find a solution to this issue and in the meantime, our teams are standing by to help both users and healthcare professionals who are faced with any challenges. If you have any questions, please don’t hesitate to call the Omnipod specialist team on 0800 0116132, Option 4.  

The launch of Omnipod 5 with Dexcom G7 is yet another step forward in our Sensor integration programme for the UK and Netherlands to offer an increasing choice to the type 1 diabetes community. While we recognise that not all Sensors are accessible to everyone in all five countries (Scotland, England, N.Ireland, Wales and The Netherlands) immediately, we believe it’s important you know that we’re ready when you are.

Please note that if you are using Omnipod 5 with either the Dexcom G6 or FreeStyle Libre 2 Plus Sensors, and intend to continue doing so, your Controller will still get the software update, but this will have no impact on you or the Omnipod 5 System you are using.

No, the Omnipod 5 System does not operate with an internal blood glucose meter. The Omnipod 5 System integrates with the Dexcom G6, Dexcom G7 and FreeStyle Libre 2 Plus Sensors. The Dexcom receiver cannot be used as part of the Omnipod 5 System. Users must use the Dexcom G6 or G7 mobile app* on a compatible device as part of the system. Visit www.dexcom.com/en-GB/compatibility/select

The Omnipod 5 System is compatible with the Dexcom G6, Dexcom G7 and FreeStyle Libre 2 Plus Sensors.

The Omnipod 5 System can be used with or without a Sensor but to benefit from automated insulin delivery, it must be paired with a compatible Sensor. Please discuss with your healthcare provider at the next planned consultation to determine which product is right for you.

No, the Dexcom receiver cannot be used as part of the Omnipod 5 System. Users must use the Dexcom mobile app* on a compatible device as part of the system. Visit www.dexcom.com/compatiblity.

Currently, the Omnipod 5 System only integrates with the Dexcom G6, Dexcom G7 and FreeStyle Libre 2 Plus Sensors. 

This would need to be discussed with your healthcare professional at the next planned consultation.

Currently both Dexcom G6 and Dexcom G7 are available in the UK. 

Currently both Dexcom G6 and Dexcom G7 are available in the UK. 

Within a short period following full release, Insulet will deploy an 'Over The Air' update that will install new software on your Omnipod 5 Controller allowing you to connect with FreeStyle Libre 2 Plus. Before doing so you should speak to your healthcare professional as a new prescription and training on the sensor will be needed.

Omnipod 5 users considering connecting with a different sensor brand should first speak to their HCP. Connecting a different compatible CGM sensor brand with Omnipod 5 can be done at a Pod change via the Omnipod 5 App on the dedicated Controller. Step by step instructions will be displayed on the Controller on how to connect Omnipod 5 to a new sensor. More information, including 'How to videos' and the Omnipod 5 User guide will be available at www.omnipod.com/connectingdifferentsensor.

To benefit from automated insulin delivery, the Omnipod 5 System is currently only compatible with the Dexcom G6 and FreeStyle Libre 2 Plus sensors.

We are continuing to develop our offering for integration with a wider range of sensors. However, we are unable to comment further with any specific details at this time.

Yes, both new and existing users of the Omnipod 5 System can upgrade to use the system with the Dexcom G7 Sensor.

If you’re a new user, you’ll need a prescription for the Omnipod 5 System in addition to a separate prescription for the Dexcom G7 Sensor. Please speak to your Healthcare Professional. Be sure to use the Dexcom G7 mobile app* with Omnipod 5. The Omnipod 5 System cannot be used with the Dexcom receiver.

*Glucose Monitoring Sensor requires a compatible smart phone.

If you are an existing Omnipod 5 user and want to connect to Dexcom G7, please speak to your Healthcare Professional.

Please note: Omnipod 5 Pods compatible with G7 are necessary to use the system with the G7 Sensor. You will find the Sensor compatibility on the Pod tray lid and on the upper right corner of the Pod packaging. Be sure to use the Dexcom G7 mobile app* with Omnipod 5. The Omnipod 5 System cannot be used with the Dexcom receiver. *Glucose Monitoring Sensor requires a compatible smart phone.

You can switch Sensors at your next Pod change using a new Omnipod 5 Pod compatible with Dexcom G6 and G7. Dexcom G7 Sensors are prescribed separately please speak to your healthcare professional.

There are two ways to pair Omnipod 5 with the Dexcom G7 Sensor: 
- Scan the Dexcom G7 Sensor QR code on the applicator using the Controller 
- Type in the 4 digit Pairing Code and 12-digit Serial Number

For instructions on the ways to pair the System with your Sensor www.omnipod.com/connectingdifferentsensor.