Insulet Customer Care

Our frequently asked questions provide in-depth responses to the most common questions our Insulet Customer Care team receives.

If you can’t find the answer you’re looking for our experienced Insulet Customer Care team is available 24/7 to help you with any questions you have, from answering questions about your Omnipod DASH® Insulin Management System or Omnipod® Insulin Management System to reordering¹ Pods. Simply fill out the form below or give us a call at 0800 011 6132* or +44 20 3887 1709 if calling from abroad. We'll be happy to help you.

If you are a prospective Podder™ looking for more information about our products, please speak with your diabetes healthcare provider first to assess your suitability for the Omnipod® System or Omnipod DASH® System.

Contact the Insulet Customer Care Team

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1- It depends on the country.
*Your call be monitored and recorded for quality monitoring purposes. Calls to 0800 numbers are free from local landlines, but other networks may charge for these calls.