Omnipod® 5 FAQs:
FreeStyle Libre 2 Plus
Sensor Integration

The Omnipod® 5 System is the only tubeless automated insulin delivery system integrated with the FreeStyle Libre 2 Plus Sensor. Omnipod 5 with FreeStyle Libre 2 Plus Sensor integration features Pod and sensor control from a single device, the Omnipod 5 App on the Omnipod 5 Controller, and 15-day sensor wear.

Is Omnipod 5 available with the FreeStyle Libre 2 Plus Sensor integration?

How do I get access to the FreeStyle Libre 2 Plus Sensor?

How can I tell if my Omnipod 5 Pods are compatible with my FreeStyle Libre 2 Plus Sensor?

How do I pair my FreeStyle Libre 2 Plus Sensor with my Omnipod 5 System?

How do I activate my sensor?

After Sensor warm-up will Omnipod® 5 operate in Automated Mode even with the "use Sensor" option greyed out for the 1st 12 hours?

I am attempting to calculate my bolus using the bolus calculator but the "use Sensor" option within the Omnipod® 5 App is greyed out

Can I use Omnipod 5 in Automated Mode with FreeStyle Libre 2, FreeStyle Libre 3, or FreeStyle Libre 3 Plus?

What do I do if I get a "Pod Not Compatible" message?

Can I use my iPhone/Android smartphone to control Omnipod 5 with the FreeStyle Libre 2 Plus Sensor?

How close/far apart should the Pod and FreeStyle Libre 2 Plus Sensor be worn, and are they required to be in line of sight?

If I use Omnipod 5 already with a different sensor, do I need a new Omnipod® 5 Pod prescription for the FreeStyle Libre 2 Plus Sensor integration?

Do I need a new Omnipod 5 Controller to use my FreeStyle Libre 2 Plus Sensor? (current user)

Will the Omnipod 5 30-day Free Trial still be available with the FreeStyle Libre 2 Plus Sensor?

Still have questions about Omnipod 5?

Click here to access the main FAQ page.

^†Omnipod® 5 Intro Kit 30-Day Trial
Terms and Conditions

1. Program Eligibility

Eligibility criteria: Subject to program limitations and terms and conditions, the Omnipod 5 Intro Kit 30-day trial program (the “Program”) is open to patients who have a valid Omnipod 5 prescription as well as a compatible CGM prescription and who have commercial or private insurance, including plans available through state and federal healthcare exchanges. In order to be eligible, the patient’s eligible insurance plan must include coverage for Omnipod 5 Pods. The Program is open to new Pod Therapy patients coming from multiple daily injections or tubed pumps only who have not previously used Omnipod 5, Omnipod DASH® or Omnipod Insulin Management System.

This offer is not valid for participants whose Omnipod 5 or compatible CGM prescription is paid for in whole or in part by Medicare, Medicaid, or any other federal or state programs. It is not valid for cash-paying participants or where prohibited by law. A participant is considered cash-paying where the participant has no insurance coverage for Omnipod 5 or where the participant has commercial or private insurance but Insulet determines in its sole discretion the participant is effectively uninsured because such coverage does not provide a material level of financial assistance for the cost of an Omnipod 5 prescription. Participants on certain commercial insurance plans may not be eligible. This offer is only valid in the United States, Puerto Rico, and the U.S. territories. Participants receiving their products through the Durable Medical Equipment or Pharmacy Durable Medical Equipment channel are not eligible to participate in the copay card program. Please contact Insulet Customer Support at 1-800-591-3455 for details.

2. Program Details

With this program, Participants may be eligible to receive a limited supply of Omnipod 5 products at no cost for them. Eligible participants have two (2) options, based on the following:

• A participant shall sign the Omnipod® 5 Intro Kit 30-Day Trial Acknowledgement through the appropriate platform provided by Insulet.

• Once Insulet has received the request, the request shall be escalated to Insulet’s pharmacy partner, where a request for a prescription shall be sent to the participant’s healthcare professional. If a valid prescription is received, both for the Omnipod 5 Intro Kit and the Omnipod 5 Pods, the participant’s benefits will be checked by Insulet or its partners.

• IF the benefits check results in a monthly copay equal to or below two hundred dollars ($200), then Insulet shall issue a one-time only copay card to the participant, for a value equal to the out-of-pocket expenses the participant would have to pay for an Omnipod 5 Intro Kit, in accordance with Section 3, below.

• IF the benefits check result in a copay greater than two hundred dollars ($200), Insulet, or its authorized partners, shall arrange for the shipment of one (1) Omnipod 5 Intro Kit, in accordance with Section 4, below.

• For the purpose of clarity, the term “copay” shall encompass any out-of-pocket expense for one (1) month’s supply of Pods, including any deductible, copays and other out-of-pocket expenses that the participant would have to disburse to procure said supply of Pods.

• Any copay assistance may not apply to a participant’s health plan’s deductible if prohibited by state law or by a health plan.

• In order to use the Omnipod 5 System in Automated Mode, the User must also procure a compatible CGM. This program does not include supply of a compatible CGM.

Insulet reserves the right to change, amend or rescind this Program, in whole or in part, at any time.

3. Copay Card

Should participant be deemed eligible to receive an Omnipod 5 Copay Card, participant shall receive electronically one (1) Omnipod 5 Copay Card, valid for a single use, in the amount required for the participant to procure one (1) Omnipod 5 Intro Kit, which shall include:

- One (1) Omnipod 5 Controller

- Ten (10) Omnipod 5 Pods

- One (1) Omnipod 5 User Guide

- One (1) Controller charging cable

4. Product Dispense

Should participant be deemed eligible to receive a one-time dispense of Omnipod 5 Pods at no cost to them, Insulet, or its authorized partner, shall dispense one (1) Omnipod 5 Intro Kit, which shall include: