Omnipod® 5 FAQs:
Omnipod 5 App v3.0.1
for Controllers

Omnipod 5 App v3.0.1 update instructions for Controller users

 

Omnipod 5 Pod compatible with Dexcom G6 and G7 no adhesives shown Omnipod 5 Pod compatible with Dexcom G6 and G7 no adhesives shown
Pod and sensors shown without adhesive backing

 

Omnipod 5 Pod compatible with Dexcom G6 and G7 no adhesives shown Omnipod 5 Pod compatible with Dexcom G6 and G7 no adhesives shown
Pod and sensors shown without adhesive backing

 

An update to the Omnipod® 5 App (v.3.0.1) will be available starting July 30 on your Omnipod 5 Controller. The update will add the option to pair your system with Dexcom G7.

 

Before Completing the Update

It is important to ensure you have adequate battery levels and a strong Wi-Fi connection. We recommend fully charging your Controller the day before the update.  

  • Your Controller battery level must be above 15%.  
  • To be able to download and install the update, you must be connected to a strong Wi-Fi connection. It could take longer to install the update with a weak Wi-Fi connection.  

 

Completing the Update

You will receive a notification on your Controller screen when the update is ready to install.  

If you are ready to install the update you can select ‘Update Now’ and simply follow the on-screen instructions. If you are not ready to install the update you can select ‘Not Now’ and update at a time convenient to you.  

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Omnipod 5 Optional App Update screenshot

If you choose ‘Not Now’ you can manually update at any time from the notification menu (bell icon).  Otherwise, each time you select ‘Not Now’ a notification will reappear every 72 hours until the update is successfully installed. 

 

To manually update:

  1. Navigate to the home screen
  2. Tap the notification bell
  3. Tap the update notification
  4. Tap ‘Update Now’

During the update, you will not be able to navigate within the Omnipod 5 App on your Controller, including the ability to bolus. Basal insulin will continue to be delivered in the background. This should last a few minutes depending on the strength of your Wi-Fi connection.  

Omnipod 5 App update 7 percent in progress Omnipod 5 App update 7 percent in progress
Omnipod 5 App Update In-progress screen Omnipod 5 App Update In-progress screen
Omnipod 5 App Update Successful Omnipod 5 App Update Successful

Normal use of the Omnipod 5 App on your Controller will resume once the update is complete. The update will not impact insulin delivery settings or your adaptivity from the algorithm. 

The update must be installed to see the Dexcom G7 integration as an option on your Omnipod 5 App Controller. This integration option will become visible upon your next Pod change. 

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Omnipod 5 Sensor Selection option showing Dexcom G7 as the selected sensor

 

Support at every step

Explore the Omnipod 5 App FAQs to learn more about this update.