Omnipod® 5 FAQs:
Availability and Access

At Insulet our mission is to improve the lives of people living with diabetes.  As you may be aware, Omnipod 5 is now available to connect to the Dexcom G7 Sensor, in addition to the Dexcom G6 and Abbott’s FreeStyle Libre 2 Plus Sensor. We recently wrote to all Omnipod 5 users across the UK to share this great news. Insulet recognises that, at the current time, the combination of Omnipod® 5 with Dexcom G7 is not accepted as meeting the commercial threshold policy in England and that therefore there is a barrier to it being funded. We are committed to find a solution to this issue and in the meantime, our teams are standing by to help both users and healthcare professionals who are faced with any challenges. If you have any questions, please don’t hesitate to call the Omnipod specialist team on 0800 0116132, Option 4.  

The launch of Omnipod 5 with Dexcom G7 is yet another step forward in our Sensor integration programme for the UK and Netherlands to offer an increasing choice to the type 1 diabetes community. While we recognise that not all Sensors are accessible to everyone in all five countries (Scotland, England, N.Ireland, Wales and The Netherlands) immediately, we believe it’s important you know that we’re ready when you are.

Please note that if you are using Omnipod 5 with either the Dexcom G6 or FreeStyle Libre 2 Plus Sensors, and intend to continue doing so, your Controller will still get the software update, but this will have no impact on you or the Omnipod 5 System you are using.

The choice to go on to Omnipod 5 will depend on a number of factors, from access to the product in your locality, to clinical suitability for the product. Available options should be discussed between the individual, their parent or carer where appropriate, and their HCP at the next planned consultation.

We are aware that four-year warranties on insulin pumps are typically viewed as “lock-in” periods and a potential barrier to patient choice. That’s why we strive to take steps to facilitate flexibility and remove ‘lock-in’ periods on Insulet’s Pod Therapy technology. The actuals steps we take may vary by location, so our Omnipod Specialist Team are here to provide an overview of how we do this.¹

Please discuss with your healthcare provider at the next planned consultation to determine which products are right for you and if it is decided it is the Omnipod® 5 System, you will need a prescription for both Omnipod® 5 and a compatible sensor.