Omnipod® 5 FAQs:
Availability and Access

We're excited to share that Omnipod® 5 with Dexcom G7 is now available through select pharmacies with full availability expected in the fall. The new Pods are compatible with both Dexcom G6 and G7 and will use the same prescription code as the current Omnipod 5 Pods. This means you won't need a new prescription and the community will have similar insurance coverage and access to what they have with Omnipod 5 today.

If you're looking to start on Omnipod® 5 and you're currently using Dexcom G7, your doctor will need to send a prescription for both the Omnipod 5 Intro Kit and Omnipod 5 Pods, compatible with Dexcom G6-G7, to ASPN Pharmacies.

You can learn more at https://www.omnipod.com/innovation/dexcom-g7

Current Omnipod 5 users should accept the free software update for the Omnipod 5 App to their Controller or compatible Android smartphone (omnipod.com/compatible) on July 30 which is needed to use the System with Dexcom G7. Update the App when you’re connected to a secure and known WiFi network and your battery has a charge of at least 15%. We recommend you continue to use your current Omnipod 5 Pods and Dexcom G6 supplies until the new Pods compatible with Dexcom G6-G7 are available at your preferred pharmacy.

We will email Omnipod 5 users when the new Pods are available in most pharmacies.

You can learn more at https://www.omnipod.com/innovation/new-compatible-devices

If you're looking to start on Omnipod® 5 and you're currently using Dexcom G7, your doctor will need to send a prescription for both the Omnipod 5 Intro Kit and Omnipod 5 Pods, now compatible with both Dexcom G6 and G7, to ASPN Pharmacies.

Please note, you must use the Dexcom G7 mobile app as part of the System. The System cannot be used with the Dexcom G7 receiver.

To learn more go to https://www.omnipod.com/innovation/dexcom-g7.

You don’t need a new prescription for Omnipod® 5 with Dexcom G7 integration, but in order to use the System, you’ll need to wait for your current pharmacy to restock with the new Pods compatible with both Dexcom G6 and G7, with full availability expected this fall.

These Pods will use the same prescription code as the current Omnipod 5 Pods which means there will be similar insurance coverage and access to what you have with Omnipod 5 today.

We'll email our Omnipod 5 users when the new Pods are available in most pharmacies.

Important note: Current Omnipod 5 users need to accept the July 30 software update for the Omnipod 5 App to their Controller or compatible Android smartphone (omnipod.com/compatibility) which is also required to use the system in Automated Mode with Dexcom G7. Dexcom G7 sold separately.

The Omnipod® 5 System with Dexcom G7 integration uses new Pods that are compatible with both Dexcom G6 and G7, but the prescription code will stay the same as the current Omnipod 5 Pods. This means you won't need a new prescription and the community will have similar insurance coverage and access to what they have with Omnipod 5 today.

Out-of-pocket cost for the Omnipod® 5 System will depend on your insurance coverage. Please have your healthcare provider send prescriptions for both the Omnipod 5 G6-G7 Intro Kit (Gen 5) and the Omnipod 5 G6-G7 Pods (Gen 5) to ASPN Pharmacies. They will check your coverage, determine your copay, and work with you on next steps to fill your prescriptions.

The Dexcom G7 CGM is not included and requires a separate prescription. You must also use the Dexcom G7 mobile app as part of the System. The System cannot be used with the Dexcom G7 receiver.

To get the Omnipod® 5 System with Dexcom G6, please have your healthcare provider send prescriptions for both the Omnipod 5 Intro Kit (Gen 5) and the Omnipod 5 Pods (Gen 5) to your preferred retail pharmacy. A separate prescription is required for the Dexcom G6 system.

At this time, the Omnipod 5 System is available in the United States, the United Kingdom, Germany and the Netherlands. We are currently working on making the Omnipod 5 System available in additional markets, but no further information is available at this time. The Omnipod Insulin Management System and Omnipod DASH Insulin Management System continue to be available in Europe and Canada.

Yes. The Omnipod 5 System is available through the pharmacy channel.

Insulet does not ship Omnipod 5 (Pods or Controller) directly.

Through the pharmacy channel there is no long-term commitment or 4-year lock in period enabling a user to start or switch to the Omnipod 5 System at any time.

Typically, the pharmacy channel requires less paperwork for authorizations. Thus, simplifying the process for healthcare providers and improving the patient experience to start on product with a valid prescription.

The new Pods are compatible with both Dexcom G6 and G7. We recommend using up your current Pods and Dexcom G6 supplies until the new Pods are available in your preferred pharmacy, which we expect will be in late fall. A new prescription is not required if you continue to use your preferred pharmacy.

If you are almost through your current Pods and Dexcom G6 supplies and you don't want to wait, you will need to:

• Accept the software update on your Controller/compatible Android smartphone
• Transfer your current Omnipod® 5 prescription to one of the following pharmacies. Please keep in mind that refill restrictions may apply. 
• Once you have confirmed that you are able to get the new Pods compatible with Dexcom G6 and G7, you will also need to get a prescription for the Dexcom G7 sensor.

Most insurance companies only approve refills when a prescription is getting low. Trying to fill a prescription early can trigger a “refill too soon” rejection. We recommend you ask your pharmacy when you’re eligible for your next refill and continue to use your current Omnipod® 5 Pods and Dexcom G6 supplies until then.