Omnipod® 5 FAQs:
Dexcom Integration

The Omnipod® 5 System is compatible with both Dexcom G6 and Dexcom G7. The Dexcom G6 App is required to control Dexcom G6, while the Dexcom G7 App is required to control Dexcom G7*. Be sure you’re using the right App with your CGM.

The Omnipod® 5 with Dexcom G7 integration is now available. To learn more go to https://www.omnipod.com/innovation/dexcom-g7.

Yes. The Omnipod® 5 System is compatible with both Dexcom G6 and G7 Continuous Glucose Monitors (not included; a separate prescription is needed from your healthcare provider). Your healthcare provider will need to submit a separate prescription for the Omnipod 5 system.

Yes, the Omnipod® 5 App for Android is currently compatible with both Dexcom G6 and Dexcom G7. For a seamless experience please ensure that the latest App update is installed on the compatible Android smartphone*.

*For a list of compatible smartphones, please visit omnipod.com/compatibility.

The update can manually be installed by tapping on the ‘Update Now’ button available on the notification bell on the home screen. To learn more, go to Omnipod 5 App v3.0.1 for Android Compatible Smartphones and Omnipod 5 App v3.0.1 for Controllers

*For a list of compatible smartphones visit omnipod.com/compatibility.

Yes. However, we recommend updating to the latest version of the Omnipod® 5 App.

Please note that in order to use the new Pods with a Dexcom G7, the most recent app update (v.3.0.1) must be installed on your dedicated controller.

You can switch CGMs at your next Pod change using a new Omnipod 5 Pod compatible with Dexcom G6 and G7. We recommend using up your current Pods and Dexcom G6 supplies until the new Pods are available in your current pharmacy, which we expect by late fall. A new Pod prescription is not required if you continue to use your current pharmacy. Ask your doctor for a Dexcom G7 prescription once you receive compatible Pods in your refills. Dexcom G7 sold separately.

The new Omnipod® 5 Pods are compatible with both Dexcom G6 and G7 as noted on the upper right corner of the box. The original Omnipod 5 Pods are only compatible with Dexcom G6. For visual instructions on where to look on the packaging to see if you have the new Pods visit https://www.omnipod.com/current-podders/resources/omnipod-5/faqs/troubleshooting/pods-compatible-dexcom-g6-g7.

The original Omnipod® 5 Pods are compatible with Dexcom G6 only. Please see notation on the front of the package, upper right hand side. For visual instructions on where to look on the packaging to see if you have the new Pods visit https://www.omnipod.com/current-podders/resources/omnipod-5/faqs/troubleshooting/pods-compatible-dexcom-g6.

Dexcom has not announced a timeline to discontinue the Dexcom G6 System. Rest assured, Dexcom and Insulet are mutually committed to the ongoing support and care of users and caregivers benefiting from the integration of the Dexcom G6 CGM with the Omnipod® 5 Automated Insulin Delivery System. While Omnipod 5 with Dexcom G7 integration is now available, users may continue using Dexcom G6 and ordering supplies from Dexcom.

Yes. These Pods will use the same prescription code as the current Omnipod 5 Pods which means no new prescription is required and there will be similar insurance coverage and access to what you have with Omnipod 5 today.

We recommend you continue to use up your current Omnipod 5 Pods and Dexcom G6 supplies until the new Pods compatible with Dexcom G6 and G7 are available at your preferred pharmacy. We'll email our Omnipod 5 users when the new Pods are available in most pharmacies. You can learn more at https://www.omnipod.com/innovation/new-compatible-devices.

You don’t need a new prescription for your Omnipod 5 system. To use the system with the Dexcom G7, ensure that you have the Pods that are compatible with both Dexcom G6 and G7. These are identifiable by a note on the upper right corner of the box*. Please be aware that your healthcare provider will need to submit a separate prescription for the Dexcom G7 CGM.

*Identify the packaging with these visual instructions

Important note: Current Omnipod 5 users need to accept the v3.0.1 software update for the Omnipod 5 App to their Controller or compatible Android smartphone which is also required to use the system in Automated Mode with Dexcom G7. Dexcom G7 sold separately.

No, you do not need a new Controller or App. However, you should make sure you have the latest App version v.3.0.1.

You will need the new Pods compatible with Dexcom G6 and G7 in order to use the Omnipod® 5 System with Dexcom G7 in Automated Mode. The Dexcom G7 CGM is prescribed separately.

The Omnipod 5 System requires the Dexcom G6 or G7 mobile app, not the Dexcom G6 or G7 receiver, to set up the Dexcom CGM System. Dexcom G6 and G7 can only connect with one medical device, either the Dexcom receiver or the Pod, at a time. Omnipod 5 provides automated insulin delivery with the Pod and Dexcom G6 or G7 continuously connected.   This means that, to remain in automated mode, the Pod must be the medical device that Dexcom connects with and the Dexcom receiver cannot be used.  The Dexcom G6 and G7 apps also offers many great features including Follow, Clarity and Smart Watch functionality. Visit www.dexcom.com/compatibility to view the list of compatible phone models for the Dexcom G6 CGM, and www.omnipod.com/compatibility for the list of compatible phone models for the Omnipod 5 System.

For the Omnipod 5 Automated Mode feature to work, you will be required to control the Dexcom G6 or G7 CGM from the G6 or G7 mobile app on a compatible phone.  If you do not have a Dexcom compatible phone, you will have to purchase a phone from their compatible phone list.  Please visit www.dexcom.com/compatibility for the latest list. You do, however, have the option to use Omnipod DASH®, alongside Dexcom G6 or G7 with a Dexcom receiver.

Adaptivity will not restart if you decide to use Omnipod® 5 with Dexcom G7 as long as you update the App on the same Controller or compatible Android smartphone you're currently using.