Omnipod® 5 FAQs:
Dexcom Integration

The Omnipod® 5 System is compatible with both the Dexcom G6 and G7 Continuous Glucose Monitors. The Dexcom G6 App is required to control the Dexcom G6 CGM, while the Dexcom G7 App is required to control the Dexcom G7 CGM. Be sure you're using the right App with your CGM.

The Omnipod 5 with Dexcom G7 integration is now available through select pharmacies with full availability expected in the fall.

The System uses new Pods that are compatible with both Dexcom G6 and G7, but the prescription code will stay the same as the current Omnipod 5 Pods. This means the community will have similar insurance coverage and access to what they have with Omnipod 5 today.

If you're looking to start on Omnipod 5 and you're currently using Dexcom G7, your doctor will need to send a prescription for both the Omnipod 5 Intro Kit and Omnipod 5 Pods, compatible with Dexcom G6-G7, to ASPN Pharmacies.

You can learn more at https://www.omnipod.com/innovation/dexcom-g7.

If you are already using Omnipod 5, you will get the new Pods compatible with Dexcom G6 and G7 through your Pod refills. You do not need a new prescription. The week of July 29th, you will receive a free software update for the Omnipod 5 App to your Controller or compatible Android smartphone which is needed to use the System with Dexcom G7. Accept the update. We recommend you continue to use your current Omnipod 5 Pods and Dexcom G6 supplies until the new Pods compatible with Omnipod 5 with Dexcom G6-G7 are available at your preferred pharmacy.

We'll email our users when the new Pods are available in most pharmacies.

You can learn more at 
https://www.omnipod.com/innovation/new-compatible-devices

The new Omnipod® 5 Pods are compatible with both Dexcom G6 and G7 as noted on the upper right corner of the box. The original Omnipod 5 Pods are only compatible with Dexcom G6. For visual instructions on where to look on the packaging to see if you have the new Pods visit https://www.omnipod.com/current-podders/resources/omnipod-5/faqs/troubleshooting/pods-compatible-dexcom-g6-g7.

The original Omnipod® 5 Pods are compatible with Dexcom G6 only. Please see notation on the front of the package, upper right hand side. For visual instructions on where to look on the packaging to see if you have the new Pods visit https://www.omnipod.com/current-podders/resources/omnipod-5/faqs/troubleshooting/pods-compatible-dexcom-g6.

Dexcom has not announced a timeline to discontinue the Dexcom G6 System. Rest assured, Dexcom and Insulet are mutually committed to the ongoing support and care of users and caregivers benefiting from the integration of the Dexcom G6 CGM with the Omnipod® 5 Automated Insulin Delivery System. While Omnipod 5 with Dexcom G7 integration is now available, users may continue using Dexcom G6 and ordering supplies from Dexcom.

Yes. These Pods will use the same prescription code as the current Omnipod 5 Pods which means no new prescription is required and there will be similar insurance coverage and access to what you have with Omnipod 5 today.

We recommend you continue to use up your current Omnipod 5 Pods and Dexcom G6 supplies until the new Pods compatible with Dexcom G6 and G7 are available at your preferred pharmacy. We'll email our Omnipod 5 users when the new Pods are available in most pharmacies. You can learn more at https://www.omnipod.com/innovation/new-compatible-devices.

You don’t need a new prescription for Omnipod® 5 with Dexcom G7 integration, but in order to use the System, you’ll need to wait for your preferred pharmacy to restock with the new Pods compatible with both Dexcom G6 and G7, with full availability expected in the fall.

These Pods will use the same prescription code as the current Omnipod 5 Pods which means there will have similar insurance coverage and access to what you have with Omnipod 5 today.

We'll email our Omnipod 5 users when the new Pods are available in most pharmacies.

Important note: Current Omnipod 5 users will receive a free software update for the Omnipod 5 App to their Controller or compatible Android smartphone the week of July 29th which is also required to use the system in Automated Mode with Dexcom G7. Dexcom G7 sold separately.

You do not need a new Controller or App. Instead, you will receive a software update on your Insulet-provided Controller and/or compatible Android smartphone. You will also need the new Pods compatible with Dexcom G6 and G7 in order to use the Omnipod 5 System with the Dexcom G7 integration in Automated Mode. The Dexcom G7 CGM is prescribed separately.

The Omnipod 5 System requires the Dexcom G6 or G7 mobile app, not the Dexcom G6 or G7 receiver, to set-up the Dexcom CGM System. The Dexcom G6 and G7 can only connect with one medical device, either the Dexcom receiver or the Pod, at a time. Omnipod 5 provides automated insulin delivery with the Pod and Dexcom G6 or G7 continuously connected.   This means that, to remain in automated mode, the Pod must be the medical device that Dexcom connects with and the Dexcom receiver cannot be used.  The Dexcom G6 and G7 apps also offers many great features including Follow, Clarity and Smart Watch functionality. Visit www.dexcom.com/compatibility to view the list of compatible phone models for the Dexcom G6 CGM, and www.omnipod.com/compatibility for the list of compatible phone models for the Omnipod 5 System.

For the Omnipod 5 Automated Mode feature to work, you will be required to control the Dexcom G6 or G7 CGM from the G6 or G7 mobile app on a compatible phone.  If you do not have a Dexcom compatible phone, you will have to purchase a phone from their compatible phone list.  Please visit www.dexcom.com/compatibility for the latest list. You do, however, have the option to use Omnipod DASH®, alongside the Dexcom G6 or G7 with a Dexcom receiver.

No, the Dexcom G6 and G7 receiver cannot be used as part of the Omnipod 5 System. Users must use the Dexcom G6 or G7 mobile app on a compatible device as part of the system. Visit www.dexcom.com/compatiblity.

Adaptivity will not restart if you decide to use Omnipod® 5 with Dexcom G7 as long as you update the App on the same Controller or compatible Android smartphone you're currently using.