Omnipod® 5 FAQs:
Innovation Pathway Program

At Insulet, we want our customers to have access to our latest innovation. Our Omnipod Innovation Pathway Program provides eligible in-warranty Omnipod customers access to the Ominpod 5 Automated Insulin Delivery System for $650. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

At Insulet, we want our customers to have access to our latest innovation. Our Omnipod Innovation Pathway Program provides eligible in-warranty Omnipod customers access to the Ominpod 5 Automated Insulin Delivery System for $650. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

The choice to go on to Omnipod 5 will depend on the individual’s clinical suitability for the product. Options should be discussed with your/their healthcare provider. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

If you're considering Pod Therapy, starting on Omnipod DASH® now is the easiest way to access new technology. Our Omnipod Innovation Pathway Program provides eligible in-warranty Omnipod customers access to the Ominpod 5 Automated Insulin Delivery System for $650. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

The Omnipod Innovation Pathway Program offers eligible in-warranty Omnipod customers access to the Omnipod 5 Automated Insulin Delivery System for $650. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

The Omnipod Innovation Pathway Program is available to existing in-warranty Omnipod customers. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

Once public reimbursement is available for the Omnipod 5 Automated Delivery System those interested in the Omnipod Innovation Pathway Program can visit Omnipod Innovation Pathway page.

The Omnipod Innovation Pathway Program offers eligible in-warranty Omnipod customers access to the Omnipod 5 Automated Insulin Delivery System for $650. Participants will receive an Omnipod 5 Starter Kit, which includes the Controller. Omnipod 5 Pods must be purchased separately. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

For full program details see Terms & Conditions here. If additional support is needed, please contact [email protected].

The Omnipod Innovation Pathway Program offers eligible in-warranty Omnipod customers access to the Omnipod 5 Automated Insulin Delivery System for $650. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

Participants are responsible for contacting their insurance provider to verify reimbursement for the program fee and ongoing cost of Pods.

To be eligible for the Omnipod Innovation Pathway Program the customer must be within warranty and have a minimum of six (6) months remaining on their current Omnipod device at the time of order. If you have questions regarding your current Omnipod device warranty, please contact our Renewals team at [email protected].

The warranty period does not reset when you receive Omnipod 5 through the Omnipod Innovation Pathway Program. The warranty period of your new Omnipod 5 Controller will remain the same as your current Omnipod device.

The Omnipod Innovation Pathway Program may not be combined with other offers provided by Insulet Corporation. This program is excluded from the Pod Promise 90-Day Money-Back Limited Guarantee. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

Participants will not be asked to return their previous Omnipod insulin pump; however, by switching to the new insulin pump, they acknowledge that they may keep their current insulin pump but that it is unsafe to pass it on to someone else. Participants may not sell, resell or otherwise transfer their Omnipod products or supplies to a third party.

The out-of-pocket cost of Omnipod 5 Pods will vary depending on the public and private coverage that each individual has access to. Customers can contact our Customer Care team to assess their personal coverage situation by calling 1-855-POD-INFO (1-855-763-4636).

Customers must register their interest for the Omnipod Innovation Pathway Program by December 31st, 2026. Program terms and conditions are subject to change at any time without notice. Omnipod 5 Pods need to be purchased separately, and training must be completed. For full program details, eligibility and exclusions, see terms & conditions here.

For those who are eligible, we encourage you to register for the Omnipod Innovation Pathway Program only once public reimbursement is available. If private coverage is available, we encourage you to contact them directly to explore coverage. To stay up to date, join the Omnipod 5 Interest List.

Private insurance policies vary by individual. It will be the decision of the insurance company on whether they will cover the Omnipod 5 Automated Insulin Delivery System components (Controller and Pods) in the absence of public reimbursement. Please reach out to the Customer Care team who can investigate your private reimbursement coverage by calling 1-855-POD-INFO (1-888-763-4636).

For those Omnipod System (Eros) customers interested in switching to Omnipod DASH please contact a member of our Customer Care team at [email protected] to discuss access pathway options. 

We will not be accepting or exchanging any existing/current Pods in return for Omnipod 5 Pods. Please monitor your existing supply before getting started on the Omnipod 5 System.