Omnipod® 5 Frequently Asked Questions
Here are some answers to commonly asked questions about Omnipod 5.
If you don't find the answer you're looking for, please don't hesitate to reach out.
1-855-POD-INFO (1-855-763-4636)
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About Omnipod 5
Find answers to common questions about the Omnipod 5 Automated Insulin Delivery System. Topics covered include: product features and functionality, Pods, approved insulins, and more. Learn more about Omnipod 5.
SmartAdjust™ Technology
With SmartAdjust™ technology, Omnipod 5 and a compatible sensor are in continuous communication, enabling automatic insulin adjustments, every 5 minutes. More questions about how it works? Learn more about the algorithm.
Training
Do you have questions about how to get ready for Omnipod 5 and how to utilize the sensors effectively? Learn more here: Training FAQs.
CGM Sensor
What Continuous Glucose Monitors are compatible with Omnipod 5? Does Omnipod 5 integrate with a blood glucose meter? How do I access my CGM data? Find out answers to these questions and more here: CGM sensor FAQs.
Data Management
Have questions about how data is managed? Here are some of the most popular questions: Data Management FAQs.
Access and Reimbursement
Have questions about where the Omnipod 5 is available? We’ve included answers to the most popular questions: Availability and Reimbursement FAQs.
Innovation Pathway Program
This program provides eligible in-warranty Omnipod customers access to the Omnipod 5 Automated Insulin Delivery System. Learn more about the Innovation Pathway program.
Cut the Cord Program
This program allows eligible in-warranty tubed pump users to switch to one of the tubeless Omnipod systems: Omnipod 5 Automated Insulin Delivery System or Omnipod DASH Insulin Management System. Learn more about the Cut the Cord program.
90-day Pod Promise Guarantee Program
Choosing an insulin pump is a big commitment, so we created this risk-free program to help you decide if Pod Therapy with Omnipod is right for you! If after trying the Omnipod you decide that it’s not right for you, you may be eligible for a full refund within the first 90 days following initial training. Learn more about the 90-day guarantee program.
Troubleshooting
Answers to top questions around everyday use of the Omnipod 5 Automated Insulin Delivery System, curated by the Product Support Team. Includes topics like connectivity, glucose control, common error messages, and more. Learn more about troubleshooting your Omnipod 5.
Interest List
To find out the benefits of being on the Omnipod 5 Interest List, please see the Omnipod 5 interest list FAQs.