Helping patients get started on Omnipod® 5

Getting a successful start on Omnipod® 5

The information below highlights key steps your patients can take to ensure a successful start on Omnipod 5.

Pre-training

If your patient is using Dexcom G6

  • Before training on the Omnipod 5 System, your patient will need to be started on Dexcom G6, using the Dexcom G6 app on a compatible smartphone‡
  • If they are using the Dexcom receiver they will also need to download the Dexcom G6 app for iOS or Android. NOTE: The Dexcom G6 receiver cannot be used as part of the Omnipod 5 System.

 

If your patient is using FreeStyle Libre 2 Plus

  • Ensure your patient is trained to use a FreeStyle Libre 2 sensor
  • Provide your patient with a prescription for FreeStyle Libre 2 Plus sensor. It should be brought, unopened, to their Omnipod 5 training‡

‡The FreeStyle Libre 2 Plus and the Dexcom G6 sensors are prescribed separately. The Dexcom G6 sensor must be used with the Dexcom G6 mobile app. The Dexcom G6 receiver is not compatible.

 

Onboarding

Once your patients’ order has been processed by Insulet, they will receive a ‘Complete Your Omnipod® 5 Onboarding Now’ email.

It is important that the Omnipod 5 onboarding is completed prior to the Omnipod 5 product training.

Patients should:

  • Click on the email link and sign in with their Omnipod ID. If they do not have an Omnipod ID, they can create one by following the link on the log-in screen
  • Patients should remember their Omnipod ID and password. It will be used to log into the Omipod 5 controller during training
  • If someone else is setting up on behalf of a patient, they should create the Omnipod ID for that patient
  • Patients need to review and approve the consent screens where information on the processing of personal data is outlined

    Your Omnipod 5 onboarding is completed when you see the confirmation message.

 

Connecting to Glooko®

Glooko is the Omnipod 5 data management platform that enables users to:

  • See glucose and insulin data
  • Share real-time data with you to support informed system adjustments
    • We recommend that patients link their Omnipod ID to their Glooko account. If they don’t have a Glooko account they can create one during setup.
    • You can provide patients with your clinic’s ProConnect code to share their Glooko report with your team

Once these steps are completed, your patient is ready to start Omnipod 5 product training!

Product training

If your patient has any changes being implemented to their current therapy, including any insulin therapy adjustment, please ensure they are well versed in these changes before starting on Omnipod 5.

 

Omnipod 5 Starter Kit

  • If your patient is receiving training at home, we will send the Omnipod 5 Starter kit and box(es) of Omnipod 5 Pods. They will also need a vial of the rapid acting insulin* you have prescribed them.

OR

  • If your patient is being trained in the hospital, the Omnipod 5 Starter kit and box(es) of Omnipod 5 Pods will be there. They should bring along a vial of the rapid acting insulin* they are using.

If the patient is expecting delivery of Omnipod 5 Starter kit and Pods, and have not received these within 3 days of scheduled training, please contact Customer Care at 0800 011 6132* or +44 20 3887 1709 if calling from abroad.

 

Sensors

Dexcom G6 sensor

  • Patients should come to training wearing an active Dexcom G6 sensor using the Dexcom G6 app on a compatible smartphone and ensure the Dexcom G6 receiver is switched off.

FreeStyle Libre 2 Plus sensor

  • If they are currently using a FreeStyle Libre 2 Plus sensor, patients may continue to wear this sensor when attending their Omnipod 5 training. In addition, patients must bring a new, unopened FreeStyle Libre 2 Plus sensor to the Omnipod 5 training.

 

Insulin

  • Patients should remember to bring a vial of rapid-acting insulin* to training.
*NovoLog®/NovoRapid®, Humalog®, Trurapi®/Insulin aspart Sanofi®, Kirsty®, and Admelog®/Insulin lispro Sanofi® are compatible with the Omnipod 5 System for use up to 72 hours (3 days).

Post training support

To get the best out of Omnipod 5 we encourage your patient to watch our ‘How to’ tutorial videos prior to product training. These, and other helpful tools can be found on the Omnipod 5 Video Tutorials page. 

If you have any questions about optimisation of care, please Contact Us.

Step 1

Pre-training

Dexcom

Prior to your patient starting on the Omnipod 5 system, they will need to be using Dexcom G6 with the Dexcom G6 app on a compatible smartphone. If your patient is using the Dexcom receiver, they must download the Dexcom G6 app for iOS or Android.

Omnipod 5 Setup

Once the Omnipod 5 order has been approved by Insulet, your patient will receive an email from Insulet with a link to complete their online Omnipod 5 setup. This can be completed via a computer or mobile phone.


Your patient will need to complete online Omnipod 5 setup before their Omnipod 5 product training. This will involve signing in with, or creating an Omnipod ID and completing the consent screens, where we provide your patient with information on the processing their personal data.

Glooko

Through the Omnipod 5 setup process, we recommend that your patients link their Omnipod ID to their Glooko Account. A Glooko account can be created at this stage.

Glooko will enable your patient to:-

  • See their glucose and insulin data.
  • Share their diabetes data with you, so please share your clinics Proconnect code.

 

Preparation for Training

Encourage your patient to watch the ‘How to Videos’ here to prepare them for their product training.

Expectation setting

In line with other AID Systems, it is important you provide your patients with realistic expectations before starting on Omnipod 5.

Your patients can start immediately in Automated Mode but it may take a few weeks for full optimisation to be achieved. Omnipod 5 System continues to adapt to your patient’s needs as it builds history on insulin requirements.

Prior to initiation, please ensure your patients are familiar with the following requirements :

✓ Need to deliver bolus for carbohydrate intake at meals and snacks to minimise postprandial hyperglycaemia.
✓ Need to perform Pod and sensor changes.
✓ Need to respond to alerts and alarms.

Step 2

Product training

Pre-start therapy guidance

Please provide guidance regarding any changes to current therapy in preparation to starting on Omnipod 5.

Dexcom

Your patient will need to come to training wearing their active Dexcom G6 sensor and using the Dexcom G6 app. Please request their Dexcom G6 receiver is switched off.

Starter kit

Ensure you have the Omnipod 5 starter kits and box for Omnipod 5 Pods available if product training is taking place at the hospital. The Omnipod 5 Starter kit and Omnipod 5 Pods will be sent to your patient’s home if a virtual home start is planned. Remember to ensure a vial of compatible rapid U-100 acting insulin is prescribed*.

Step 3

Post training support

To get the best out of Omnipod 5 your patient can access several informative resources at www.omnipod.com/omnipod5resources including: -

✓ Troubleshooting
✓ Omnipod 5 quick tips
✓ Algorithm video

If you have any questions about optimisation of care, please contact your local Insulet team.
 

*NovoLog/ NovoRapid, Humalog, and Admelog/Insulin Lispro Sanofi are compatible with the Omnipod 5 System for use up to 72 hours (3 days).