Omnipod® 5 FAQs:
Cut the Cord Program

The Cut the Cord program allows eligible in-warranty tubed pump users the ability to switch to Omnipod 5 or Omnipod DASH® by paying the designated program fee. Pods must be purchased separately, and training must be completed. Product suitability should be discussed with your healthcare provider in advance. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

The Cut the Cord program is available to in-warranty tubed pump users who want to switch to Omnipod 5 or Omnipod DASH and pay the designated program fee. Pods must be purchased separately, and training must be completed. Product suitability should be discussed with your healthcare provider in advance. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

The Cut the Cord program offers eligible in-warranty tubed pump users the ability to switch to either Omnipod 5 or Omnipod DASH. Participants will receive the selected products Starter Kit, which includes the Controller or Personal Diabetes Manager (PDM). Pods must be purchased separately, and training must be completed. Product suitability should be discussed with your healthcare provider in advance. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

Yes, through Omnipod's Cut the Cord program an eligible participant may switch to Omnipod 5 or Omnipod DASH by paying the designated program fee. Pods must be purchased separately, and training must be completed. Product suitability should be discussed with your healthcare provider in advance. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

Eligible in-warranty tubed pump users can switch to Omnipod 5 through the Cut the Cord program for $1,599. Pods must be purchased separately, and training must be completed. Product suitability should be discussed with your healthcare provider in advance. For full program details, eligibility and exclusions, see the Terms & Conditions.

Eligible in-warranty tubed pump users can switch to Omnipod DASH through the Cut the Cord program for $950. Pods must be purchased separately, and training must be completed. Product suitability should be discussed with your healthcare provider in advance. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

For those interested in accessing Omnipod 5 or Omnipod DASH through the Cut the Cord program, please visit the program page. Product suitability should be discussed with your healthcare provider in advance.

For full program details on the Cut the Cord program, see the Terms & Conditions .  If additional support is needed, please contact [email protected].

Eligible participants are responsible for contacting their insurance provider to verify reimbursement for the program fee and ongoing cost of Pods. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

To be eligible for the Cut the Cord program the participant must be within warranty and have a minimum of six (6) months remaining on their current tubed pump device at the time of order. Product suitability should be discussed with your healthcare provider in advance. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

No, the warranty period does not reset when you receive Omnipod 5 or Omnipod DASH through the Cut the Cord program. The warranty period for the new Omnipod Controller or Personal Diabetes Manager (PDM) will match the remainder of the current in-warranty existing insulin pump. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

No, the Cut the Cord program is excluded from the Pod Promise 90-Day Money-Back Limited Guarantee, therefore the chosen system is not eligible for a return. For full program details, eligibility and exclusions, see the Terms & Conditions.

No, participants will not be asked to return their previous tubed pump device; however, by switching to the new Omnipod device, they acknowledge that they may keep their current tubed pump but that it is unsafe to pass it on to someone else. Participants may not sell, resell or otherwise transfer their tubed pump device or supplies to a third party.

The Cut the Cord program is available until December 31,2026. Program terms and conditions are subject to change at any time without notice. For full program details, pricing, eligibility and exclusions, see the Terms & Conditions.

No, the Cut the Cord program is only available to those who meet program eligibility and are in a province with public reimbursement for Omnipod 5. Sign up to the Interest List for the latest info on reimbursement. For full program details, pricing, eligibility and exclusions, see terms & conditions the Terms & Conditions.