90 Day Pod Promise Guarantee

Pod Promise Program 90-day money-back guarantee is subject to the following terms and conditions: 

• Through this program (the “Program”), an eligible participant may return their Omnipod Personal Diabetes Manager or Controller, along with any unused Pods within the first 90 days of them being trained if, in their good faith judgment, are not satisfied or feel the product isn’t right for them. The 90-day trial period begins on the date on which they have been fully trained on their product, per Insulet's policies. The program allows a participant or their health insurance provider to be refunded the amount paid for the initial shipment of Pods and/or Omnipod Personal Diabetes Manager or Controller (based on who actually paid for the material). It is the responsibility of the participant to reconcile any reimbursement with their private insurance company, should that be the case. Participant understands that it is illegal to seek keep any reimbursed amount from Insulet if it was also reimbursed by their insurance provider.
• Only product(s) from the participants first Omnipod Starter Kit shipment after enrollment are eligible for the Pod Promise Program 90-day money-back guarantee.
• Request for a refund must be made within 90 days after receiving the system.
• The product must be returned within 14 days of the refund request date.
• The 90-day Pod Promise may not be combined with other offers provided by Insulet Canada Corporation.
• Participant will be asked to return their Omnipod Personal Diabetes Manager or Controller, and any unused Pods from their original shipment.
• Participants should consult their healthcare provider for all therapy related decisions.
• Program terms and conditions are subject to change at any time and without notice. Other restrictions may apply.